Eleven signs that you lack emotional intelligence

Eleven signs that you lack emotional intelligenceEleven signs that you lack emotional intelligenceWhen emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90% of top performers have high emotional intelligence.No doubt emotional intelligence is mora rare than book smarts, but my experience says it is actually more important in the making of a leader. You just cant ignore it. Jack WelchEmotional intelligence is the something in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve pos itive results.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreDespite the significance of EQ, its intangible nature makes it very difficult to know how much you have and what you can do to improve if youre lacking. You can always take a scientifically validated test, such as the one that comes with theEmotional Intelligence 2.0 book.Unfortunately, quality (scientifically valid) EQ tests arent free. So, Ive analyzed the data from the million-plus peopleTalentSmarthas tested in order to identify the behaviors that are the hallmarks of a low EQ. These are the behaviors that you want to eliminate from your repertoire.You dont get angryEmotional intelligence is not about being nice its about managing your emotions to achieve the best possible outcomes. Sometimes this means showing people that youre upset, sad, or frustrated. Constantly masking your emotions with happiness and positivity isnt genuin e or productive. Emotionally intelligent people employ negative and positive emotions intentionally in the appropriate situations.You get stressed easilyWhen you stuff your feelings, they quickly build into the uncomfortable sensations of tension, stress, and anxiety. Unaddressed emotions strain the mind and body. Your emotional intelligence skills help make stress more manageable by enabling you to spot and tackle tough situations before things escalate.People who fail to use their emotional intelligence skills are more likely to turn to other, less effective means of managing their mood. They are twice as likely to experience anxiety, depression, substance abuse, and even thoughts of suicide.You have difficulty asserting yourself.People with high EQs balance good manners, empathy, and kindness with the ability to assert themselves and establish boundaries. This tactful combination is ideal for handling conflict. When most people are crossed, they default to passive or aggressive b ehavior. Emotionally intelligent people remain balanced and assertive by steering themselves away from unfiltered emotional reactions. This enables them to neutralize difficult and toxic people without creating enemies.You have a limited emotional vocabularyAll people experience emotions, but it is a select few who can accurately identify them as they occur. ur research shows that only 36% of people can do this, which is problematic because unlabeled emotions often go misunderstood, which leads to irrational choices and counterproductive actions. People with high EQs master their emotions because they understand them, and they use an extensive vocabulary of feelings to do so. While many people might describe themselves as simply feeling bad, emotionally intelligent people can pinpoint whether they feel irritable, frustrated, downtrodden, or anxious. The more specific your word choice, the better insight you have into exactly how you are feeling, what caused it, and what you should d o about it.You make assumptions quickly and defend them vehementlyPeople who lack EQ form an opinion quickly and then succumb to confirmation bias, meaning they gather evidence that supports their opinion and ignore any evidence to the contrary. More often than not, theyargue, ad nauseam, to support it. This is especially dangerous for leaders, as their under-thought-out ideas become the entire teams strategy. Emotionally intelligent people let their thoughts marinate because they know that initial reactions are driven by emotions. They give their thoughts time to develop and consider the possible consequences and counter-arguments. Then, they communicate their developed idea in the most effective way possible, taking into account the needs and opinions of their audience.You hold grudgesThe negative emotions that come with unternehmensverbund on to a grudge are actually a stress response. Just thinking about the darbietung sends your body into fight-or-flight mode, a survival mechan ism that forces you to stand up and fight or run for the hills when faced with a threat. When a threat is imminent, this reaction is essential to your survival, but when a threat is ancient history, holding on to that stress wreaks havoc on your body and can have devastating health consequences over time. In fact, researchers at Emory University have shown that holding on to stress contributes to high blood pressure and heart disease. Holding on to a grudge means youre holding on to stress, and emotionally intelligent people know to avoid this at all costs. Letting go of a grudge not only makes you feel better now but can also improve your health.You dont let go of mistakes.Emotionally intelligent people distance themselves from their mistakes, but they do so without forgetting them. By keeping their mistakes at a safe distance, yet still handy enough to refer to, they are able to adapt and adjust for future success. It takes refined self-awareness to walk this tightrope between dwe lling and remembering. Dwelling too long on your mistakes makes you anxious and gun shy, while forgetting about them completely makes you bound to repeat them. The key to balance lies in your ability to transform failures into nuggets of improvement. This creates the tendency to get right back up every time you fall down.You often feel misunderstood.When you lack emotional intelligence, its hard to understand how you come across to others. You feel misunderstood because you dont deliver your message in a way that people can understand. Even with practice, emotionally intelligent people know that they dont communicate every idea perfectly. They catch on when people dont understand what they are saying, adjust their approach, and re-communicate their idea in a way that can be understood.You dont know your triggers.Everyone has triggers - situations and people that push their buttons and cause them to act impulsively. Emotionally intelligent people study their triggers and use this kn owledge to sidestep situations and people before they get the best of them.You blame other people for how they make you feel.Emotions come from within. Its tempting to attribute how you feel to the actions of others, butyoumust take responsibility for your emotions. No one can make you feel anything that you dont want to. Thinking otherwise only holds you back.Youre easily offended.If you have a firm grasp of who you are, its difficult for someone to say or do something that gets your goat. Emotionally intelligent people are self-confident and open-minded, which create a pretty thick skin. You may even poke fun at yourself or let other people make jokes about you because you are able to mentally draw the line between humor and degradation.Bringing it all togetherUnlike your IQ, your EQ is highly malleable. As you train your brain by repeatedly practicing new emotionally intelligent behaviors, it builds the pathways needed to make them into habits. As your brain reinforces the use of these new behaviors, the connections supporting old, destructive behaviors die off. Before long, you begin responding to your surroundings with emotional intelligence without even having to think about it.Travis Bradberryis the co-author of Emotional Intelligence 2.0and the cofounder ofTalentSmart.This column first appeared on LinkedIn.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong peopleEleven signs that you lack emotional intelligenceWhen emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into the broadly held assumption t hat IQ was the sole source of success.Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90% of top performers have high emotional intelligence.No doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just cant ignore it. Jack WelchEmotional intelligence is the something in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.Ladders is now on SmartNewsDownload the SmartNews app and add the Ladders channel to read the latest career news and advice wherever you go.Despite the significance of EQ, its intangible nature makes it very difficult to know how much you have and what you can do to improve if youre lacking. You can always take a scientifically validated test, s uch as the one that comes with theEmotional Intelligence 2.0 book.Unfortunately, quality (scientifically valid) EQ tests arent free. So, Ive analyzed the data from the million-plus peopleTalentSmarthas tested in order to identify the behaviors that are the hallmarks of a low EQ. These are the behaviors that you want to eliminate from your repertoire.You dont get angryEmotional intelligence is not about being nice its about managing your emotions to achieve the best possible outcomes. Sometimes this means showing people that youre upset, sad, or frustrated. Constantly masking your emotions with happiness and positivity isnt genuine or productive. Emotionally intelligent people employ negative and positive emotions intentionally in the appropriate situations.You get stressed easilyWhen you stuff your feelings, they quickly build into the uncomfortable sensations of tension, stress, and anxiety. Unaddressed emotions strain the mind and body. Your emotional intelligence skills help make stress more manageable by enabling you to spot and tackle tough situations before things escalate.People who fail to use their emotional intelligence skills are more likely to turn to other, less effective means of managing their mood. They are twice as likely to experience anxiety, depression, substance abuse, and even thoughts of suicide.You have difficulty asserting yourself.People with high EQs balance good manners, empathy, and kindness with the ability to assert themselves and establish boundaries. This tactful combination is ideal for handling conflict. When most people are crossed, they default to passive or aggressive behavior. Emotionally intelligent people remain balanced and assertive by steering themselves away from unfiltered emotional reactions. This enables them to neutralize difficult and toxic people without creating enemies.You have a limited emotional vocabularyAll people experience emotions, but it is a select few who can accurately identify them as they occur. Our research shows that only 36% of people can do this, which is problematic because unlabeled emotions often go misunderstood, which leads to irrational choices and counterproductive actions. People with high EQs master their emotions because they understand them, and they use an extensive vocabulary of feelings to do so. While many people might describe themselves as simply feeling bad, emotionally intelligent people can pinpoint whether they feel irritable, frustrated, downtrodden, or anxious. The more specific your word choice, the better insight you have into exactly how you are feeling, what caused it, and what you should do about it.You make assumptions quickly and defend them vehementlyPeople who lack EQ form an opinion quickly and then succumb to confirmation bias, meaning they gather evidence that supports their opinion and ignore any evidence to the contrary. More often than not, theyargue, ad nauseam, to support it. This is especially dangerous for leaders, as their und er-thought-out ideas become the entire teams strategy. Emotionally intelligent people let their thoughts marinate because they know that initial reactions are driven by emotions. They give their thoughts time to develop and consider the possible consequences and counter-arguments. Then, they communicate their developed idea in the most effective way possible, taking into account the needs and opinions of their audience.You hold grudgesThe negative emotions that come with holding on to a grudge are actually a stress response. Just thinking about the event sends your body into fight-or-flight mode, a survival mechanism that forces you to stand up and fight or run for the hills when faced with a threat. When a threat is imminent, this reaction is essential to your survival, but when a threat is ancient history, holding on to that stress wreaks havoc on your body and can have devastating health consequences over time. In fact, researchers at Emory University have shown that holding on t o stress contributes to high blood pressure and heart disease. Holding on to a grudge means youre holding on to stress, and emotionally intelligent people know to avoid this at all costs. Letting go of a grudge not only makes you feel better now but can also improve your health.You dont let go of mistakes.Emotionally intelligent people distance themselves from their mistakes, but they do so without forgetting them. By keeping their mistakes at a safe distance, yet still handy enough to refer to, they are able to adapt and adjust for future success. It takes refined self-awareness to walk this tightrope between dwelling and remembering. Dwelling too long on your mistakes makes you anxious and gun shy, while forgetting about them completely makes you bound to repeat them. The key to balance lies in your ability to transform failures into nuggets of improvement. This creates the tendency to get right back up every time you fall down.You often feel misunderstood.When you lack emotional intelligence, its hard to understand how you come across to others. You feel misunderstood because you dont deliver your message in a way that people can understand. Even with practice, emotionally intelligent people know that they dont communicate every idea perfectly. They catch on when people dont understand what they are saying, adjust their approach, and re-communicate their idea in a way that can be understood.You dont know your triggers.Everyone has triggers - situations and people that push their buttons and cause them to act impulsively. Emotionally intelligent people study their triggers and use this knowledge to sidestep situations and people before they get the best of them.You blame other people for how they make you feel.Emotions come from within. Its tempting to attribute how you feel to the actions of others, butyoumust take responsibility for your emotions. No one can make you feel anything that you dont want to. Thinking otherwise only holds you back.Youre easily offended.If you have a firm grasp of who you are, its difficult for someone to say or do something that gets your goat. Emotionally intelligent people are self-confident and open-minded, which create a pretty thick skin. You may even poke fun at yourself or let other people make jokes about you because you are able to mentally draw the line between humor and degradation.Bringing it all togetherUnlike your IQ, your EQ is highly malleable. As you train your brain by repeatedly practicing new emotionally intelligent behaviors, it builds the pathways needed to make them into habits. As your brain reinforces the use of these new behaviors, the connections supporting old, destructive behaviors die off. Before long, you begin responding to your surroundings with emotional intelligence without even having to think about it.Travis Bradberryis the co-author of Emotional Intelligence 2.0and the cofounder ofTalentSmart.This column first appeared on LinkedIn.

Advantages of Having an Employee Benefit Administrator

Advantages of Having an Employee Benefit AdministratorAdvantages of Having an Employee Benefit AdministratorYears ago, it was the human resource departments duty to explain employee benefits and assist employees with enrolling in their group plans. Things were usually straightforward, and plans were easy to understand. Employees could select from one of three plans that included a progression of price points and perks- from managed care plans to mora flexible benefit offerings. Now, with all the complexities of employee benefit and plan design, combined with ongoing changes to benefit legislation, it takes someone with a deeper knowledge of benefits to ensure employees are receiving the right information. It is one reason why more companies are turning to an outsourced model that connects employees with a dedicated employee benefits administrator. There are multiple advantages of having a dedicated benefits administrator available, either onsite as a subject matter expert or offsite at an agency. Some of these benefits include On-Demand Access to a Single Point of Contact Person Benefits administration can be complicated and since it constantly changes, having a single point of contact person who can answer all questions is a huge plus. It means employees can ask about their benefit choices, get help with medical claims, and make changes to their group plans year-round, without tying up the HR department or experiencing delays. Employers can benefit from this too because they can direct all concerns to this point of contact anytime. Vast Knowledge of Employee Benefits to Make an Informed Choice There are many advantages to being supported by a knowledgeable benefits administrator. As laws change rapidly around benefits, a person who is 100 percentdedicated to staying on top of these things is the key to reducing risk. It is also someone who can advise employees on making the best choice for their needs, based on historical data and industry demographics . A more informed health care consumer is a smarter one when it comes to their health care spending. Understanding of How to Get the Best Use out of Benefits Benefits administrators carefully analyze the use of benefit types and can help anyone get more for their healthcare dollars. While an HR generalist may only have some information about benefits, a professional who only works in benefits administration has a broader view of what options are out there and how to get the best use out of benefits. Additionally, a benefits specialist has received industry training and must maintain certification, which means ongoing education. Takes the Pressure of Open Enrollment off of the HR Team The annual open enrollment period can be very stressful for human resources to deal with alone. It takes months of planning and budgeting to prepare updated employee benefit documents, and choose plan types that make the most sense for employee needs. Open enrollment must be marketed heavily to ensure that employees participate during a brief window of time when they can enroll in new plans and make changes to their existing ones. A dedicated benefits administrator can help take some of the pressure off the HR team so they can focus on other efforts. They can track enrollment and support the communications with employees. Better Employee Plans Due to Connections in the Industry An advantage of having a professional benefits administrator on board is the ability to work with someone who has many connections in the industry. behauptung connections often equate to big savings for companies because they can get connected with healthcare plans that are low cost and high value. Some benefits administrators are part of associations that can give direct access to flexible health care plans that cost pennies on the dollar, as well as supplemental plans that are easier on budgets. Reduces Stress and Frustration in Employees One of the biggest issues that employees have is g etting answers about their health care plans. Many times they just want to know how they can save money on medical costs. Other times, its because employees do not understand how to read and interpret their employee benefit plan documents. A singular point of contact can help to alleviate the stress that people have over their benefits and health care needs. Very often they can also help employees to reduce stress when they cannot find answers elsewhere. Benefits administrators also have information about other services that can help employees who are facing difficult health challenges. There are many companies that offer employee benefits outsourcing on a contract basis. Sometimes, independent human resource professionals will offer their benefit expertise on a binder agreement or agree to work during peak periods like during open enrollment. Benefit companies also provide some support which can entail customer support during enrollments or when there are medical claims to process .

Customize this Outstanding Sample Network Engineer Resume 3

Customize this Outstanding Sample Network Engineer Resume 3Customize this Outstanding Sample Network Engineer Resume 3Sample Network Engineer ResumeCreate Resume Highly Motivated Computer EngineerObjective I am seeking a challenging technical position in a pleasant working environment, which will permit me to continue practicing and expanding my skill set and knowledge base. I am equally comfortable and qualified for either a Network Engineering, Unix System Administration, or Programming position.As a result of my developed analytical problem solving skills and ability to learn new tasks and concept abstractions quickly, I am also more than willing to accept a position in an exciting new field that I have elend yet had the opportunity to work in.Professional Experience Apr 2002 Present Sr. Core Network Engineer FastNetIn April of 2002, FastNet purchased Netaxs, my previous employer. As a member of the newly formed Core Network Engineering group, ITransitioned the FastNet network a nd the networks of five acquisitions, which had been spread out across AS1785, AS4231, AS4969, AS5041, AS6434, and AS7783, into a single autonomous ordnungsprinzip, AS1785, with a single IGP.Designed and implemented new FastNet POPs, consolidating existing POPs in locations where multiple acquisitions each previously had a presence. Redundant uplink and power sources were provisioned when possible, and plans established for possible failure scenarios.Generated profit and loss reports for individual POPs, and recommended either their continued existence or closure based on their findings.Performed extensive traffic engineering to best utilize upstream transit providers and peering relationships, resulting in significant fiscal savings.Developed and maintained a number of tools to assist the Network Engineering group in their tasks, including project management tracking, tracking IP, VLAN, and BGP community allocations, visualizing switch-fabric topology, and visualizing BGP route-ref lector topology.Maintained the Network Engineering groups applications responsible for gathering traffic statistic information, utilizing primarily MRTG and RRDtool. Additionally, wrote software to allow generation of aggregate graphs, providing insight into traffic consumption for each POP, and providing an overview of the companys overall upstream transit capacity.Relevant QualificationsExperienced in small community hospital, large metropolitan hospital and also in retail.Skilled in all the aspects of preparation of medication and pharmacy operation.Gathered fantabulous knowledge of medication / pharmaceuticals.Computer experience and strong communication skills.Dec 2001 Apr 2002 Network Engineering Team Leader NetaxsSupervised two Network Engineers making up the Network Engineering Group, which welches responsible for maintaining the Netaxs network, turning up new customers, and planning for future growth, in addition to the Sr. Network Engineer responsibilities of my previous position.Delegated ownership of long-term projects, reviewing work, and tracking progress.Coordinated scheduled time off, to assure the department was appropriately staffed at all times, and scheduled on-call hours for handling escalations from the Network Operations Center.Generated monthly progress reports to the Director of Research and Development and Engineering.Provided Sales Engineering during sales presentations for high-revenue customers.Jan 2001 Dec 2001 Sr. Network Engineer NetaxsResponsible for all duties and tasks of my previously-held Network Administrator position.Worked closely with the Director of Network Engineering and the Director of Provisioning to implement a maintenance window and develop configuration review procedures, resulting in a substantial improvement of the networks uptime.Developed software to generate reports of all router configuration changes made across the network on a daily basis, and procedures to reconcile those changes with proposed configu rations which had been approved to be implemented during the maintenance window.Deployed a large-scale HSRP solution to improve the uptime of colocation customers, in the event a core router became unreachable.Turned up dark fiber leased from MFN utilizing Cisco ONS 15454 DWDM equipment, interconnecting POPs in New York City, Philadelphia, Baltimore, and Washington, D.C. at OC48 speeds, and providing Netaxs with the ability to sell OC3, OC12, and GigabitEthernet point-to-point circuits along the same path.Oversaw the development of the Netaxs ticketing system, used company-wide to track customer and inter-departmental requests, as well as long-term projects.Developed software responsible for invoicing customers with unusual, contractually obligated methods of billing.Jun 1998 Jan 2001 Network and System Administrator NetaxsResponsible for turning up new Netaxs BGP peering and customer sessions, as well as debugging BGP routing problems.Sought out new peering relationships, at both public exchange points as well as via private interconnects.Turned up new customer point-to-point, frame-relay, SMDS, and ATM circuits as required. Opened trouble tickets, and interfaced with telecommunications providers to resolve issues on both new and existing circuits.Responsible for administering several Unix servers, both Linux / x86 as well as SunOS / SPARC systems key to the smooth operation of the company. Services maintained include mail (sendmail), web (apache), DNS (bind), authentication (RADIUS, TACACS+), FTP, TFTP, and system monitoring software.Oct 1997 Jun 1998 Network Operations Center NetaxsServed as the initial point of contact for dedicated leased line and colocation customers reporting trouble.Responsible for monitoring the Netaxs mid-Atlantic IP network, responding to outages, and working closely with other Network Operations Centers and telecommunications providers to debug and diagnose network and circuit problems.Additionally, I assisted the System Administ rators in their task of maintaining the companys Unix servers and workstations.Related Activities I am an active member of the Philadelphia Area Linux Users Group, providing services utilized by its web pages and high-volume mailing list, and of the Philadelphia Perl Mongers. I continue to monitor many Unix and Networking related mailing lists, such as NANOG, inet-access, specific IETF working groups, and others. Aside from my full time employment positions, Ive also done a large number of part-time consulting work after hours. Significant tasks and accomplishments while working as a consultant include the migration of two moderately sized ISPs from one upstream provider to another, one of which involved a massive renumbering project, mail and web server konzept and implementation for a moderately sized DSL provider offering POP3 accounts and virtual domain hosting, system administration and router management for a public library in Illinois, mail and web server design and implement ation for three separate website and graphic design groups, and the design and implementation of a WiFi internet-cafe in the Philadelphia area. During my personal time, I have developed and contributed to a number of Open Source software projects. I am the principal author and developer of tcptraceroute, a traceroute implementation using TCP packets, and countertrace, a Linux iptables traceroute spoofing toy. More information on both can be found on the software section of my website.Personal Interests Kayaking, Open Source software development, Lego Mindstorms, exploring new technologies.Customize Resume